Shipping & Insurance Policy

Shipping

At NumiIndia Auctions, we take care to ensure that every purchase is securely packed and prepared for delivery.

Orders are shipped to the address provided by the customer during checkout or otherwise confirmed with our team.

Order Processing

Orders are generally processed after payment has been successfully received and verified.

Processing times may vary depending on the nature of the order, auction requirements, verification procedures and availability of the item.

Shipping Time

Estimated delivery times may vary depending on the destination, shipping provider, customs procedures and other circumstances beyond our control.

Any delivery timeframe provided by us should therefore be considered an estimate rather than a guaranteed delivery date.

Secure Packaging

Items are packed carefully using appropriate protective packaging to minimise the risk of damage during transportation.

Special care may be taken for valuable, fragile or collectible items.

Shipping Partners

We may use third-party courier, logistics and specialised delivery providers for shipping.

Once an order has been handed over to the shipping provider, delivery is subject to the carrier's procedures and operating conditions.

Insurance

Where applicable, shipments may be insured against eligible loss or damage during transit.

The availability and scope of insurance may depend on the value of the item, destination, shipping method and insurance provider.

Loss or Damage During Transit

If an item arrives damaged, customers should notify us as soon as possible and provide photographs or other requested evidence of the package and item.

Any claim may be subject to the terms, conditions and documentation requirements of the applicable shipping or insurance provider.

Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate delivery address.

We may not be responsible for delays, additional shipping charges or failed delivery resulting from an incorrect or incomplete address supplied by the customer.

Delivery Delays

Shipping delays may occur due to circumstances including weather conditions, transportation disruptions, customs procedures, public holidays, incorrect address information or other events outside our reasonable control.

Delivery Confirmation

Delivery may be confirmed through the tracking information or delivery confirmation provided by the applicable shipping carrier.

Customers should retain shipment and tracking details until the order has been successfully received.

Contact Us

For questions regarding shipping, delivery or insurance, please contact NumiIndia Auctions through the contact details provided on our website.